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Technical Specialist Supervisor – Cytology (Oakland Gardens)

Nuvance Health

This is a Full-time position in Oakland Gardens, NY posted January 4, 2021.

Summary: Supervises the daily operations of the Clinical Laboratory in the network to ensure uninterrupted workflow, accurate and timely results and maintain improved customer satisfaction.

Accountabilities: * Under the Medical Director and Operations Manager, supervises the daily operations of assigned section to insure quality service and customer satisfaction.

* Assists with hiring, training, developing, evaluating and when necessary disciplining staff to build a team and assure quality of service.

* Responsible for the section s technical competency program and for ensuring staff training and continuing education requirements.

Performs annual performance reviews (i.e.

PEP or Talent Manager).

* Oversees section s inventory program to insure proper levels of reagents, controls, standards, consumables etc.

* Schedules staff coverage, supervises and manages the daily operating system to ensure efficient and effective service (within budgetary guidelines) as well as customer satisfaction.

* Conducts staff meetings and continuing education/training sessions to educate staff, resolve problems, establish service improvement processes and communicate procedural changes.

* Develops and implements new procedures/policies.

Reviews/revises approved section procedures in accordance with regulatory requirements.

* Implements work procedures and monitors activities to assure a safe environment for employees.

Recommends and implements system changes to increase efficiency and accuracy of workflow.

* Ensures section compliance with all regulatory requirements (i.e.

FDA, TJC, CAP, State of CT, NYS) by actively reviewing publications/standards.

Section is in a constant inspection readiness state.

* Coordinates section participation in approved proficiency programs as required by regulatory requirements.

* Prepares, creates, monitors quality monitors/volumes as defined.

Participates in the Quality Assurance program and department management meetings to promote continuous quality improvement.

* Prepares and submits various reports (i.e.

QA, FDA reportables etc.) defined at the section level.

* Oversees, supports or delegates the maintenance and oversight of the section s LIS.

Responsible for all changes including design, analysis, testing, validation, implementation and training.

* Maintains technical competence.

Participates in education programs (i.e.

residence program).

Assists the Medical Director in developing and instituting new programs/systems both within/outside the laboratory as required.

Recommends and implements system change to increase efficiency and accuracy of workflow.

Functions as a technical consultant to staff and physicians.

Responsible for technical problem resolution related to assigned section.

* Provides pertinent information to prepare capital equipment and operating budgets.

* Participates/Chairs committee meetings pertinent to area of expertise when requested.

* Achieves the organization s established expectations with regard to quality service, teamwork, and self-development.

* Promotes teamwork among staff members, fosters positive employee morale and ensures compliance with hospital and regulatory requirements.

* Fulfills all compliance responsibilities related to the position.

* Performs other duties as assigned.

Other information: Required: Bachelor’s Degree.

Minimum Experience: five years Desired: Computer skills.

Location: Danbury-24 Hospital Ave Org Unit: 124 Department: Cytology Work Type: Full-Time Standard Hours: 40.00 FTE: 1.000000 Full-Time-Primary Days, 8 hour shifts, 7a
– 7p, weekends as needed Work Schedule: Day/Eve 8 Exempt from Overtime: Exempt: Yes Education:Essential:* Bachelor’s Level Degree Working conditions:Essential:* Significant manual skills / motor coord & finger dexterity* Some occupational risk* Sedentary/light effort.

May exert up to 10 lbs.

force* Significant exposure to dirt, odor, noise, human waste, etc.

Western Connecticut Health Network and its affiliates are Section 501(c)(3) tax-exempt organizations and therefore eligible employees may qualify for forgiveness of certain federal student loans under the Public Service Loan Forgiveness Program.

Associated topics: blood collection, medical lab science, medical laboratory science, microbiology, mls, mlt, molecular, pathology, sample collection, technician laboratory