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Office Manager

TickPick

This is a Full-time position in Walton, NY posted June 8, 2021.

Who You Are
TickPick’s Office Manager will be responsible for maintaining an environment where are employees are safe, supported, and connected.

A highly-visible position, this role will support the employees through the effective day-to-day management of the office operations, employee experience, and people operations.

The Office Manager will be the go-to person for employees, vendors, and service providers.

The ideal candidate is welcoming, friendly, full of positive energy, and excited to scale responsibilities as the company grows.
What You’ll Do
Office Operations
Support the planning and execution of returning to the office by implementing COVID policies and protocols, emphasizing the health and safety of the office.

Manage the overall experience and appearance of the office and ensure it runs seamlessly.

Ensure the lights are on, coffee is brewed and conference rooms are clean and ready to go for the day.

Identify areas of improvement and provide creative solutions.

Manage all office ordering of supplies and food and ensure the kitchen is stocked each day.

Set the tone for the office by being the first point of contact for visitors.

Serve as primary contact for office-related needs including facilitating communication to staff about policy changes and updates, managing security cards and mail, and sourcing fun promotional items.

Manage relationships with external partners, e.g., building management, vendors for storage, cleaning, and other office-related needs.

Prepare and manage departmental budget and process invoices for payment.

Oversee third-party vendor selection, negotiate and manage vendor contracts, facilitate vendor payments.

Plan and coordinate recurring employee engagement events.

Conduct new hire orientations and assist with new hire onboarding and process for departing employees.

Serve as culture ambassador, leading by example to promote and embody our working environment.

Assist with payroll processing and communication of our policies.

Serve as primary point of contact for benefits related questions and annual benefit open-enrollment process.

Manage ad-hoc administrative requests including travel planning.

Employee Experience and People Operations Support
Plan and coordinate recurring employee engagement events.

Conduct new hire orientations and assist with new hire onboarding and process for departing employees.

Serve as culture ambassador, leading by example to promote and embody our working environment.

Assist with payroll processing and communication of our policies.

Serve as primary point of contact for benefits related questions and annual benefit open-enrollment process.

Manage ad-hoc administrative requests including travel planning.

Requirements
Qualifications/Additional Skills
Bachelor’s degree.

Minimum 2 years experience in office management or office administration.

Experience leading projects independently and/or organizing successful events.

Proficiency in Microsoft Excel and PowerPoint and other standard software.

High emphasis on teamwork, collaboration, data analysis, and process innovation.

Detail-oriented and high energy with the ability to be nimble and adapt as priorities shift.

Naturally curious and advanced analytical and problem-solving skills.

Self-starter and work with limited direction and taking full ownership of areas of responsibility.

Excellent oral and written communication skills to articulate key information.

Passion for delivering a high-level of customer service and confidence in managing a range of stakeholders.

Benefits
Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Free Food & Snacks