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Marketing Manager, Strategic Clients & Segment Growth

Teladoc Health

This is a Full-time position in Purchase, NY posted November 20, 2021.

The Opportunity

Teladoc Health is transforming how people access and experience healthcare.

Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day.

Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care.

Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members.

This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere.

Here at Teladoc Health we deliver product innovation and marketing in the age of next-generation digital healthcare.

If you’re a marketer with a passion for developing consumer engagement strategies in partnership with strategic and influential clients, we’d love to meet you.

This is a stimulating, multifaceted role on the Strategic Client and Segment Growth Marketing team.

The Marketing Manager will partner with cross functional partners and key client managers to develop and execute engagement strategies that drive consumer adoption across the spectrum of Teladoc Health’s service offerings.

This role will focus on making an impact by unlocking revenue growth while driving member engagement and advancing client relationships by delivering on key initiatives to delight clients.

At Teladoc, we work in a fast paced, highly collaborative environment.

If you are a strong relationship builder and a quick-thinking marketer with experience in the B2B2C model and possess excellent client management skills, this is the right role for you.
Responsibilities
Lead the reimagination of the member engagement approach
– including messaging, targeting optimizations and campaign tactics
– for a key telehealth product 
Partner with client managers to consult on marketing best practices and revenue drivers related to various telehealth and chronic care product offerings 
Work with channel owners and internal marketing counterparts to operationalize engagement.

strategies
Work within strategic framework to support custom client requests, identify trends and collaborate with product and creative on overarching optimizations 
Support internal cross-functional projects alongside product and data science to deliver targeted consumer campaigns and consumer experience enhancements
Become a consumer engagement subject matter expert to internal product, sales, and account teams as well as external clients
Track and document the success of campaigns, glean insights/learnings that can be applied to other clients and report them out to senior leadership
Candidate Profile
5+ years of Consumer marketing experience is required; B2B2C experience is a plus, but not required
An independent self-starter who has a strategic and flexible mindset and can lead with minimal oversight and when directional changes occur
Ability to develop deep relationships and partner with internal cross functional partners 
Ability to creatively problem solve to meet ongoing business and marketing challenges with appropriate solutions 
Strong analytical skills combined with basic Excel knowledge to be able to make assumptions, create projections, and calculate basic data trends
Collaborative working style with positive attitude and enthusiasm for expanding access to health care and working with a team that continues to innovate in the healthcare industry
Proven track record driving towards growth goals with set targets and timelines
Independent thinker who’s able to lead with minimal oversight and breakdown problems, assess opportunity, and develop big ideas and priorities to move them forward 
Excels at managing time and priorities in a fast-paced environment
Someone who may not be a firefighter, but they stay calm under pressure and find creative solutions to meet client’s needs in a compressed timeline
Impress us even more:
A bachelor’s degree is required
Excellent communication and organizational skills
Confident presentation and group speaking abilities
Desire to have fun
Remote work may be available, but some travel is required

Why Join Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations.

Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation.

We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things.

Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding
– we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

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