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Assistant Retail Manager – Guest Services


This is a Full-time position in Corning, NY posted January 8, 2021.

nnKelly Services is pleased to offer a temp to hire opportunity for a Retail and Guest Services Assistant Manager to support the Retail and Guest Services Manager for respected museum in Corning, NY.

Along with standard retail sales responsibilities, additional duties include, but are not limited to the following: Prepares purchase orders, controls inventory processing, performs cycle counting and year-end inventory counts and provides inventory reporting.

Coordinates cash, banking and other financially related procedures with the Guest Services department.

Assists with ensuring updated, accurate and complete policies and procedures and records retention adherence.

May assist in supervising/giving direction to and training contracted guest services staff.

Guest Servics responsibilities may include some or all of the following:
• Trains and assists Guest Services staff with POS system processes, procedures and customer service.

• Coordinate CRM and ticketing procedures.

• Maintains operating cash to open and close cash drawers in Guest Services.

• Coordinates the end-of-day cash procedures with Guest Services staff and ensures all transactions are settled using the Museum’s cash settlement system.

• Records revenues by category and reports daily sales activity within the Daily Revenue Spreadsheet.

• Tracks redeemed vouchers from accommodation partners for the marketing and finance departments.

• Troubleshoots POS system issues as needed, including outside of normal working hours.

• Oversees combination ticket ordering and receiving from the Corning Museum of Glass (CMoG).

Tracks and reports combination ticket sales to CMoG on a monthly basis.

• Cross-trains with the Guest Services Liaison to become his or her back-up for lunch coverage, sales staffing needs and overall Guest Services staff scheduling.

Position to start as soon as possible!

Please note that applicants outside of commuting distance will not be considered.

nn nWhy Kelly ® ?n nn nnAs a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential.

Helping you find what’s next is what we’re all about.

We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year.

Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.nn nn nAbout Kelly ® n nn nnAt Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential.

In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live.

Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

nnKelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy.

Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.nn