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Sales Agent

Deutsche Lufthansa AG

This is a Full-time position in Uniondale, NY posted November 22, 2021.

Would you like to be the responsible for the 2nd level support of all Lufthansa Group B2B Service Units? Are you seeking for new challenges? If your answer is “yes”, your future is at Lufthansa!

Job Requirements:

As a Global B2B Sales Service Expert your duties may include:

·       Develop and manage content of the global servicing knowledge databases (digital platforms), process manuals / guidelines with market specific input and product information and Country Specific manuals. 

·       Provide guidance to service units on operational level. Identify structural process deficiencies, liaise with internal departments in order to find solution and instruct 1st level support.

·       Support the global provider management team in their performance and quality measurements by providing market and operational feedback.

·       Participation in various projects to ensure that the sales servicing needs are being considered in the development of all products and processes.

*Performs all other duties assigned or delegated by supervisors.

The ideal Global B2B Sales Service Expert should meet the following requirements:

·       High school certificate, A level/ Abitur or equivalent required.

·       Two years of professional experience in the aviation industry, project participation experience, market and LHG sales processes knowledge including LHG tools (OneRes etc.)

·       English fluent in speaking and writing required.

·       German and Spanish are desirable.

·       Knowledge of LHG tools OneRes, Sirax, basic ticketing knowledge.

·       Computer literate as user.

·       Must be able to obtain work permit in the U.S.

·       Assessment screening.

·       Willingness to travel.

Authorities

·       In accordance with rules and regulations, and given authorities.

 

*CV/Resume required.

*Company may provide relocation assistance.

About Deutsche Lufthansa AG

Deutsche Lufthansa AG is an aviation company with operations worldwide. In the financial year 2020, it generated revenue of EUR 13,589m and employed an average of 110,065 staff. Deutsche Lufthansa AG is organized in the business segments Network Airlines, Point-to-Point Airlines, Aviation Services (comprising the segments Logistics, MRO and Catering), and Additional Businesses and Group Functions.