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Quality Assurance Monitor

SGS North America

This is a Full-time position in East Syracuse, NY posted July 30, 2021.

Company Description  

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description  

The Quality Assurance (QA) Monitor’s primary role is to conduct audits and reviews/analyzes data and documentation.  Excellent organization and communication skills are required.  This position must be able to work effectively with all laboratory staff.  The Quality Assurance Monitor will work closely with the management team and laboratory staff to support the laboratory’s quality system. 

The Quality Assurance Monitor:

  • Conducts audits and reviews/analyzes data and documentation (one site).
  • Leads QA functions defined by ISO/IEC:17025, ISO/IEC:9001 and TNI Standards.
  • Coordinates QA training program and provides training within the Quality Assurance team.
  • Administers QA system.
  • Addresses and resolves Corrective or Preventive actions.
  • Assists in the review and approval of deviation notices and investigations generated by technical departments.
  • Assists management is overseeing the investigation system for all technical departments.
  • Participates in auditing specific aspects of the company’s ISO quality systems, report all findings, issues corrective action plans, and verifies effective corrective action.
  • Participates in review and approval of department SOPs.
  • Maintains company’s Change Control System.
  • Approves and issues state forms for certificates of analysis, as required.
  • Serves as a subject matter expert.
  • Performs complex work / assignments.
  • Contributes to process improvements.
  • Resolves problems using existing solutions.
  • Has working knowledge of basic concepts and procedures.
  • Performs a variety of routine tasks or assignments.
  • May provide input to employee performance evaluations.
  • Performs other duties as needed.


  • BS degree in Chemistry, Biology, or related sciences
  • 3+ years of experience in a regulated commercial lab environment
  • Knowledge of state regulations and ISO and TNI Standards
  • Prior supervisory experience, strongly preferred

Additional Information  

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.