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Senior Creative Operations Manager


This is a Full-time position in New York, NY posted November 21, 2021.

Looking for a job to get you out of bed?

Looking for a job to get you out of bed?

Casper is looking for a seasoned Senior Creative Operations Manager to manage creative processes from briefing to delivery.

You will have a keen sensitivity to creative workloads and project deadlines with the ability to shift and balance priorities based on the overall volume of work and business priorities.

The ideal candidate is a self-starter who will possess excellent communication and negotiation skills, can juggle many moving parts and timelines and enjoys working with creatives but doesn’t want to be one.

This person will serve as a coordinator and communicator between the creative team and multiple groups within the company.

Casper ( believes everyone should sleep better.

The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs.

In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

  • Lead the development and maintenance of the scope of work, resourcing and schedule for all creatives 
  • Ensure project specs are communicated to the creatives and manage the day-to-day workflow once resources are assigned to projects 
  • Build and monitor timelines to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may delay the project 
  • Serve as a point of contact between the creative team and the marketing team, as well as external vendors
    – Manage project budgets 
  • Manage, develop, and support one direct report 

Our dream candidate is…


  • 5-7+ years working in a creative project management capacity 
  • The ability to manage multiple projects at once and proactively identify new projects 
  • A proactive approach to developing efficient systems and identifying areas of process optimization
  • Familiarity with most aspects of marketing campaigns, photo/video production, and creative file formats
  • Meticulous attention to detail 
  • The ability to succinctly communicate both verbally and in writing, and provide clear direction on projects 
  • Experience managing and mentoring direct reports is preferred 

The syrup on your waffles

  • Participation in our HQ bonus program for some splurging.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles…)..
  • Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
  • Unlimited vacation policy.

    If you need time off just take it; we trust you!

  • A full gifted bed set when you join and product discounts for friends and family!

If you dream about this stuff this job is probably right for you.

We look forward to learning more about you!