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Customer Service Rep – Financial Aid

Lincoln Tech

This is a Contract position in Ramapo, NY posted June 10, 2021.

Lincoln Tech’s Mahwah, NJ campus has an opening for an entry-level Financial Aid Advisor to support students and their families in evaluating education costs and financial support options. In this position, you will report to the Director of Financial Aid. This is an outstanding opportunity for someone who is good with finances and wants to use this skill to help students and families reach their education goals. Responsibilities Provide positive customer service to students and parents, guiding them through the entire Financial Aid process Create a financial aid package for students in compliance with institutional policies and Federal regulations, communicate to students and parents, and effectively explain rights and responsibilities for each aid source Assist students and parents with alternative means of financing any remaining balance after awarding eligible federal, state, or institutional aid Notify students of missing information or documentation related to financial aid awarding processes Answer student questions or concerns regarding the financial aid package professionally, accurately, and in a positive manner Report to the Director of Financial Aid Job Requirements: High school diploma or equivalent Knowledge of federal and state financial aid regulations 2+ years of customer service Financial Aid experience is a plus Proficient in Microsoft Office Suite Full-Time Employee Benefits Medical, Dental, and Vision Plans Disability, Life Insurance, and Other Voluntary Plans 401(k) Retirement Plan with Company Match Paid Holidays and Paid Time Off Flexible Scheduling Options Career Growth Opportunities Ongoing Training Support & Resources Click Here for Summary of Benefits About Us With over 75 years of success, Lincoln Tech is one of the nation’s leading providers of career training in high-demand industries such as Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts. We invite you to learn more about us at Equal Opportunity/Affirmative Action Employer including Disabled/Vets For any questions, contact or call (973)766-9045.